At Exlangor, we are committed to protecting your privacy and ensuring the security of your personal information. When you use our document signing services, we may collect various types of information to provide and improve our services. This includes personal information such as your name, email address, and contact details, as well as document-related data that you upload, sign, or share through our platform. Additionally, we may collect technical information such as your IP address, browser type, and usage data to better understand how you interact with our services and to enhance your user experience.
The information we collect is used solely for the purposes of facilitating document signing, providing customer support, and improving our services. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and use it only for the purposes for which it was disclosed.
We implement a variety of security measures to maintain the safety of your personal information. This includes using encryption technologies to protect data transmitted over the internet, as well as physical and administrative safeguards to prevent unauthorized access to our systems. Despite these measures, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
If you have any questions about the types of information we collect or how we use it, please contact our privacy team at [email protected]. We are committed to transparency and are happy to provide additional details or address any concerns you may have regarding our data collection practices.
We use the information we collect from you in a variety of ways to enhance your experience with Exlangor. Primarily, your information is used to facilitate the document signing process, ensuring that your documents are securely and efficiently handled from upload to final signature. This includes verifying your identity, maintaining the integrity of the documents, and providing you with the ability to access and manage your signed documents. Additionally, your contact information may be used to send you notifications related to your document transactions, such as confirmation emails, reminders, and status updates.
Beyond the core functionality of document signing, we may use your information to improve our services and develop new features. This can involve analyzing usage data to identify areas where our platform can be enhanced, conducting user surveys and feedback sessions, and testing new functionalities with a subset of users. Our goal is to continually evolve our services to better meet your needs and provide a seamless, efficient document signing experience.
We also use your information to communicate with you about your account and provide customer support. This includes responding to your inquiries, troubleshooting issues you may encounter, and offering guidance on how to use our services effectively. Our support team is dedicated to ensuring that you have a positive experience with Exlangor, and we use the information you provide to tailor our assistance to your specific needs.
In certain cases, we may use your information for marketing purposes, such as sending you newsletters, promotional offers, and updates about new features or services. However, we respect your privacy preferences and will only send you marketing communications if you have opted in to receive them. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly. Your choice to receive or not receive marketing communications will not affect your ability to use our core document signing services.
Exlangor respects your privacy and is committed to protecting your personal information. We do not sell, trade, or rent your personal information to third parties. However, there are certain circumstances in which we may share your information with third parties to provide and improve our services. These third parties are carefully selected and are required to adhere to strict data protection standards to ensure the confidentiality and security of your information.
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers may include hosting providers, email service providers, analytics providers, and payment processors. We only share the information that is necessary for these third parties to perform their functions, and they are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
In certain situations, we may be required to disclose your information in response to legal requests, such as subpoenas, court orders, or government investigations. We will only disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws or regulations, protect our rights or property, or prevent fraud or other illegal activities. We will notify you of any such disclosures whenever possible and appropriate, unless prohibited by law.
Finally, we may share your information in connection with a business transaction, such as a merger, acquisition, or sale of assets. In such cases, we will take steps to ensure that your information is treated in accordance with this Privacy Policy and applicable data protection laws. If a change in ownership occurs, we will notify you of any changes to how your information is used and provide you with the opportunity to opt-out or request the deletion of your information, if desired.
At Exlangor, the security of your personal information is of paramount importance to us. We employ a variety of industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive information, secure socket layer (SSL) technology for data transmission, and robust firewall and antivirus protections to guard against external threats. Additionally, we conduct regular security assessments and audits to identify and mitigate potential vulnerabilities within our systems.
Our security protocols are designed to safeguard your information throughout its lifecycle, from the moment it is collected until it is no longer needed and securely disposed of. Access to personal information is restricted to authorized personnel only, and those individuals are required to adhere to strict confidentiality obligations. We also enforce access controls and monitoring mechanisms to detect and respond to any suspicious activity promptly.
Despite our rigorous security efforts, it is important to acknowledge that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information with the highest standards of security, we cannot guarantee its absolute security. We encourage you to take precautions when using our services, such as choosing strong passwords and keeping them confidential, and being vigilant about the security of your devices.
In the event of a data breach that affects your personal information, we will notify you and the appropriate regulatory authorities as required by law. Our notification will include details about the nature of the breach, the information affected, and the steps we are taking to address the situation and mitigate any potential harm. If you have any questions or concerns about our data security practices, please contact us at [email protected].
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable laws and regulations. The specific retention period for your information may vary depending on the type of data and the purposes for which it is used. For instance, we may retain transactional records related to document signing for a longer period to comply with legal obligations or to resolve disputes and enforce our agreements.
Once your personal information is no longer needed for the purposes for which it was collected, we will take appropriate steps to securely delete or anonymize it. Anonymization is a process that removes or modifies personal identifiers so that the information can no longer be associated with an individual. This allows us to retain and use the data in a manner that protects your privacy while still enabling us to derive valuable insights and improve our services.
We also maintain records of your communication preferences and any opt-out requests you may have submitted to ensure that we respect your choices regarding marketing and other communications. These records are retained as long as necessary to honor your preferences and comply with applicable laws. If you wish to review, update, or delete your personal information, please contact us at [email protected], and we will respond to your request in accordance with applicable data protection laws.
Our data retention practices are designed to balance the need to retain information for legitimate business purposes with the importance of protecting your privacy. We regularly review our data retention policies and practices to ensure that they remain aligned with legal requirements and best practices in data protection. If you have any questions about our data retention practices or would like more information about how long we retain specific types of data, please do not hesitate to contact us.
As a user of Exlangor, you have certain rights regarding your personal information. These rights are designed to give you greater control over how your information is used and to ensure that your privacy is protected. Depending on your location and applicable data protection laws, your rights may include the right to access, rectify, erase, restrict, or object to the processing of your personal information, as well as the right to data portability.
You have the right to request access to the personal information we hold about you. This allows you to verify the accuracy of the information and to understand how it is being used. If you believe that any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. Additionally, you have the right to request the deletion of your personal information, subject to certain conditions and exceptions as prescribed by law.
In some circumstances, you may have the right to restrict or object to the processing of your personal information. This means that you can ask us to limit how we use your information or to stop processing it altogether. For example, if you believe that your information is being processed unlawfully or that it is no longer necessary for the purposes for which it was collected, you may exercise this right. You also have the right to data portability, which allows you to obtain a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer it to another data controller if technically feasible.
If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws and within the timeframe specified by those laws. Please note that we may need to verify your identity before processing your request to ensure the security of your personal information. We are committed to respecting your rights and providing you with the information and assistance you need to exercise them effectively.
Exlangor uses cookies and other tracking technologies to enhance your experience on our website, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files that are placed on your device when you visit our website. These cookies help us recognize your device and remember your preferences and actions over time. By using cookies, we can provide you with a more personalized and efficient browsing experience.
There are several types of cookies we use on our website. Essential cookies are necessary for the basic functioning of our site, such as enabling you to log in to secure areas and use essential features. Performance cookies collect information about how you use our site, allowing us to improve its performance and your browsing experience. Functional cookies remember your preferences and choices, such as language settings, to provide you with a more tailored experience. Lastly, advertising cookies are used to deliver relevant ads and track the effectiveness of our advertising campaigns.
In addition to cookies, we may use other tracking technologies such as web beacons, pixels, and similar tools to monitor your interactions with our site and emails. These technologies help us gather information about your browsing behavior, including the pages you visit, the links you click, and the emails you open. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information. We may also use this data to personalize your experience and deliver content and advertisements that are more relevant to your interests.
You have the option to manage your cookie preferences and control the use of cookies on our website. Most web browsers allow you to accept or reject cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our site and your ability to access certain features. For more information on how to manage cookies and tracking technologies, please refer to your browser's help documentation or visit our Cookie Policy page.
Our website may contain links to third-party websites, services, and applications that are not operated or controlled by Exlangor. These third-party links are provided for your convenience and to provide you with additional resources and services that may be of interest to you. However, we are not responsible for the privacy practices or the content of these third-party sites. When you click on a third-party link, you will be directed to that third party's website, and any information you provide to them will be subject to their privacy policies and practices.
We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal information. Exlangor does not endorse or make any representations about third-party websites, and we are not responsible for the accuracy, legality, or content of any materials on third-party sites. Your use of third-party websites is at your own risk, and we recommend that you take appropriate precautions when interacting with these sites.
In some cases, we may integrate third-party services into our platform to enhance your experience and provide additional functionality. For example, we may use third-party payment processors to facilitate transactions or integrate with cloud storage providers to enable document storage and sharing. When you use these integrated services, your information may be shared with the third-party providers as necessary to enable the functionality. We ensure that any third-party service providers we work with adhere to strict data protection standards and use your information only for the purposes for which it was disclosed.
If you have any questions or concerns about the third-party links and services on our website, please contact us at [email protected]. We are committed to maintaining the privacy and security of your information and will address any concerns you may have regarding third-party interactions. Additionally, we will promptly remove any third-party links or services from our site if we become aware that they pose a risk to your privacy or security.
Exlangor's services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not provide any personal information to us, either directly or through the use of our services. We take the privacy of children seriously and are committed to complying with all applicable laws and regulations regarding the protection of children's privacy, including the Children's Online Privacy Protection Act (COPPA).
If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you believe that we may have collected information from a child under 13, please contact us at [email protected] so that we can take appropriate action. We encourage parents and guardians to monitor their children's online activities and to teach them about safe and responsible internet use.
While our services are designed for use by individuals over the age of 13, we recognize that children may sometimes access our site with the permission or supervision of a parent or guardian. In such cases, it is the responsibility of the parent or guardian to ensure that the child's use of our services complies with our Privacy Policy and any applicable laws. We strongly recommend that parents and guardians take an active role in their children's online activities and use available parental controls to help manage their children's internet use.
We are committed to protecting the privacy and safety of all our users, including children. If you have any questions or concerns about our privacy practices or how we handle children's information, please do not hesitate to contact us. We value your feedback and are always looking for ways to improve our services and ensure that they meet the highest standards of privacy and security.
